Frequently Asked Questions

Everything you need to know about working with us

We are a direct manufacturer with over 30 years of experience in the kitchenware industry.

Our facility covers 13,000 m², with a monthly capacity of 150,000 knife sharpeners and 50,000 grinders / pepper mills.

Yes. We are highly experienced in customizing products according to client specifications, including design, materials, finishes, and packaging.

We implement a strict five‑stage inspection process throughout production, including three 100% full inspections at critical points, ensuring consistent quality from raw materials to finished goods.

After deposit and sample approval, regular bulk orders usually take 30–60 days, depending on order quantity and product complexity.

The MOQ is negotiable for first‑time cooperation. We are flexible and happy to discuss based on your specific needs.

In‑stock samples are dispatched within 3 days. Custom samples typically require 10–30 days, depending on design and process requirements.

We currently hold BSCI certification, reflecting our commitment to social compliance and ethical manufacturing.

We support FOB trade terms. Payment details (e.g., T/T, L/C) are negotiable and can be discussed per order.

Our factory is equipped with six dedicated workshops: metalworking, injection molding, heat treatment, electroplating, polishing, and packaging – allowing us to control the entire production chain.

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